Blossom Care is a WhatsApp based telemedicine platform that uses conversational AI to provide anonymous stigma free maternal and child health care support services to vulnerable women and stigmatised women, particularly for sex workers and pregnant teenagers. It is a confidential user-friendly platform where these women can access medical advice and connect with real healthcare professional without fear. It was built with Google Cloud and supports multilingual expansion, runs securely on mobile devices, and is trainable for new health topics (e.g. maternal care, HIV adherence. etc.)<\/p>\n
Co-Creating Research Tools That Actually\u00a0Work<\/h4>\n
We collaborate with health innovators and researchers to design, pilot, and refine AI tools in real-life contexts. Our approach includes:<\/p>\n
\u2022 Human-centered design sprints with frontline health\u00a0workers<\/p>\n
\u2022 Local language data collection and annotation<\/p>\n
\u2022 Ethical risk assessments aligned to WHO and CRISP-DM standards<\/p>\n
In partnership with academic institutions, Eden AI supported a research team to test an AI-assisted tool for triaging patient queries via WhatsApp. The model was evaluated for clarity, urgency tagging, and referral recommendations.<\/p>\n
Dashboards That Drive Real-Time Insight<\/h4>\n
We don\u2019t just build models; we build ways to interpret and use the data they generate giving impactful feedback. Whether for public clinics or large organisations, our dashboards support:<\/p>\n
\u2022 Daily summaries of chatbot\u00a0activity<\/p>\n
\u2022 Regional maps of patient engagement trends<\/p>\n
\u2022 Issue tagging for health\u00a0topics<\/p>\n
A company that provides data to its clients wanted to improve their translation process and resolve customer dissatisfaction. We created a large language model using Open AI GPT models and AWS that synthesizes the data creation process, improving the overall translation process. This resulted in better quality service and greater customer satisfaction.<\/p>\n
Cloud Infrastructure That Keeps AI Tools\u00a0Running<\/h4>\n
We created an automated daily market news trends dashboard on AWS. Allowing users to keep their customers up to date while connecting with them. This platform summarises news content from articles and social media, eliminating rumours and spam, and focuses on Bitcoin, Ethereum, and USDT currencies.<\/p>\n
To make AI usable in the real world, it must\u00a0be:<\/p>\n
\u2022 Fast and responsive<\/p>\n
\u2022 Functionality<\/p>\n
\u2022 Secure and compliant<\/p>\n
\u2022 Easy to scale or adapt especially for people who struggle using technology<\/p>\n
Our deployments use Google Cloud Platform and AWS, with privacy- preserving pipelines and local optimization.<\/p>\n
At Eden AI, our services are tailored to your exact needs, not just off- the-shelf tools, but innovative solutions designed to solve your real-world challenges. While many still question what AI can truly do in African healthcare, we push the barriers every day, showing that with the right approach, AI can inform, connect, and transform systems once thought impossible to\u00a0reach.<\/p>\n
We don\u2019t just imagine the future of AI; we build it with\u00a0you.<\/p>\n
Ready to Partner? Reach out to us at email us at hello@edenai.co.z or visit aedenai.co.z.<\/p>\n
We work\u00a0with:<\/p>\n
\u2022 Governments and health departments<\/p>\n
\u2022 NGOs and public health\u00a0funders<\/p>\n
\u2022 Clinics and digital health\u00a0startups<\/p>\n
\u2022 Financial and research institutions<\/p>\n
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\u200bStories by Eden AI on Medium\u00a0![](\"https:\/\/cdn-images-1.medium.com\/max\/1024\/1*Lt8lLVmoEOtFg0GHBntQmw@2x.jpeg\" "\\"Africa")
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